🔬 Research projects

I have had extensive research experience during my Doctoral Research and as Senior User Researcher at Sendcloud. But I always focus on understanding a problem before diving into a solution, even when having a design role.

From Guesswork to Insight: How I Led the Fullstory Rollout at CM.com
01-08-2023
CM.com, Fullstory, Workshops
Self-initiated project as UX Designer at CM.com from Aug '22 to Aug '23 (1 year). CM.com teams lacked visibility into real user behaviour. Product Managers, engineers, and UX were operating blindly: no idea which features were used, funnel drop‑offs remained
Driving Engagement with Analytics Dashboards @ CM.com
30-06-2023
B2B, CM.com, Data Visualisation
I initiated and led the research and design for the analytics environment in the Mobile Marketing suite, from need-finding to evaluation. The actionable data and insights increased adoption and campaign performance.
Developing and adopting a User Insights platform
24-12-2022
CM.com, CSS, HTML
In this self-initiated project, I set up and supported the adoption of a user insights platform to foster UX research and enable second-hand research. It was a great opportunity to research my own UX colleagues and motivate them to perform,
Designing for the Internet of Lighting (PhD)
11-09-2019
Eindhoven University of Technology, featured, Journey Mapping
Doctoral dissertation about interactions with connected lighting systems and how its value permeates throughout the value chain.
Design Considerations for Interactive Office Lighting
10-05-2019
CHI, Eindhoven University of Technology, OpenAIS
We designed and deployed two lighting control interface in a real-life office equipped with a state-of-the-art lighting system of 400+ luminaires. We evaluated their experience with the lighting system and the lighting control interfaces. In ten weeks, 43 office workers
Atlas Lighting Living Lab
13-03-2019
Eindhoven University of Technology, lighting
The Atlas Living Lab is the largest indoor livinglab in Europe. The main building of the Eindhoven University of Technology is dedicated to research intro sustainability and healthy buildings. An important element is the IP-based lighting infrastructure and the possibility
OpenAIS: Layered Value Method
28-04-2018
IoT, modelling, OpenAIS
The Layered Value Method (LVM) is a novel method to facilitate systemic impact analysis and joint value creation for IoT building systems. It originates from a reassessment study of the initially expected IoT impact after the completion of the OpenAIS
Shared lighting control in the office
04-03-2018
Eindhoven University of Technology, lighting, OpenAIS
This work aims to deepen the understanding of the effects that interface characteristics can have on how people experience lighting control in a shared space. To do so, we design three interfaces for a shared lighting system that vary in
Potential IoT impact on the lighting value chain
15-12-2015
impact, IoL, OpenAIS
This study investigates the potential impact of IoL on the European office lighting value chain. By interviewing 28 professionals from lighting and IoT companies, we formulate four perspectives with corresponding drivers of change: IP to the end node, standardisation, sharing
Gamification of energy use for kids
03-12-2014
Android Development, Microsoft, Mobile Design
Developing Prospera: an energy awareness game for children. A collaboration with Slim Opgewekt.